Sweepstakes sites offer legal online casino gaming in just about all US states (except Washington). Sweepstakes casinos allow players to play online sweepstakes games for cash prizes, with casino games that operate as mini-sweepstakes contests.
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Sites like Chumba Casino, LuckyLand Slots, and Funzpoints present the opportunity to play online slots and table games, with cash prizes rewarded. These sites don't operate like traditional real-money casinos.
Play money games and sweepstakes games are available at sweepstakes casinos. Play money packages can be purchased, and those purchases also award sweepstakes cash.
The sweepstakes cash can be used to play online casino games. When players win sweepstakes games, they can redeem their winnings for cash prizes.
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Best Sites To Play Sweepstakes Online Casinos For Money in 2021
- Chumba Casino – Our pick for best sweepstakes casino for table games and slots
- LuckyLand Slots – Our pick for the best sweepstakes casino for slots
- Global Poker – Our pick for best online sweepstakes casino for online poker players. Learn more about Sweepstakes Poker here.
- Funzpoints – Our pick as the best alternative to sites like Chumba Casino for players looking for variety
Best Sweepstakes Online Gambling Sites
Site | Our Pick For | Bonus Offers | Number Of Games | Where To Play |
---|---|---|---|---|
ChumbaCasino | Good variety of slot and table games | $10 Bonus Package | 70 slots, 2 roulette games, plus blackjack | Play Now |
LuckyLand Slots | Perfect for slot players | First Purchase $4.99 Package | 20 slots | Play Now |
Global Poker | Option for online poker players | 20 Sweep Coin Sign Up Bonus | No-Limit Texas Hold'Em, Pot-Limit Omaha, Ring Games, Tournaments | Play Now |
Funzpoints | Alternative to sites like Chumba Casino | $20 Deposit Match | 20+ slot games & Keno | Visit Site |
Most Popular Sweepstakes Casino: Chumba Casino
leads the pack as the most popular US-facing sweepstakes casino site. Players at Chumba Casino enjoy a variety of slots, as well as video poker, blackjack, and roulette.
https://soft-usa.mystrikingly.com/blog/emerald-city-online-free. The game selection at Chumba Casino presents the true casino experience to players across the US. Like most casinos, most of the games offered on the platform are slots.
Players enjoy more than 60 kinds of slots at Chumba Casino. These variants include five-reel, multiway win slots, as well as classic three-reel slots.
Progressive jackpot slots at Chumba Casino offer sweepstakes grand prizes that reach into seven figures.
Gold Coins And Sweeps Coins
The games at Chumba Casino include play-money games and sweepstakes games. For the play-money games, players purchase packages of 'Gold Coins' to use as currency for those games.
With Gold Coins package purchases, small amounts of 'Sweeps Coins' are awarded as a bonus. Players use the Sweeps Coins to play in the Sweeps Coins games and earn cash prizes.
Players also acquire Sweeps Coins for free through various social media and mail-in promotions offered by Chumba Casino. With these special offers, players can play the Sweeps Coins games at Chumba Casino for free, with the chance to win cash prizes.
Why We Like Chumba Casino:
- It's a great US sweepstakes casino site for players living in states without legal online casinos for real money.
- Easy-t0-enter free sweeps cash casino with mail-in offers. Online purchases include Chumba Casino special offers like a $10 deal for 3M Gold Coins and 30 bonus Sweeps Coins.
- Chumba Casino free sweeps and daily login bonuses mean there's always ways to play for free.
- 70 slot games, roulette, and blackjack
Other Top Sweepstakes Casino Sites for 2021
LuckyLand Slots
LuckyLand Slots operates in a similar way to Chumba Casino. Players sign up in just a couple of easy steps, either by creating a new account, or signing up through Facebook.
Upon signing up, LuckyLand gifts players with an amount of Gold Coins for use in the site's play money games. After account verification, new players are also gifted with SC 10 of Sweeps Coins.
Players can switch between the Gold Coins and Sweeps Coins games at any time. Prizes won in the Gold Coins games are redeemable for cash prizes.
Funzpoints
Operating under the sweepstakes casino model, Funzpoints offers play money casino games, as well as the 'Funzpoints Premium' playing experience. Sites like Funzpoints offer a variety of slot games for players in states that don't offer online casinos for real money.
Players use Funzpoints Premium points to play on the site's sweepstakes casino games. They redeem the Funzpoints Premium Points for real US dollars at a rate of 100 points to $1 USD.
New players get 250 premium points just for signing up at Funzpoints, with no purchase necessary.
Can I Win Real Money Playing At Sweepstakes Casinos?
How Does The Currency System Work At Sweepstakes Sites?
Players win cash prizes at sweepstakes sites like Chumba Casino. Directly depositing money at a sweepstakes casino site isn't possible, however.
Sweepstakes casinos offer two different sets of games; play money games and sweepstakes games. Upon registering for a new account at LuckyLand Slots, the site awards new players an amount of 'Gold Coins,' which are the currency used for the play money games.
Players purchase Gold Coins packages to increase the number of coins a player has for the play money games. With Gold Coins purchases, an amount of bonus Sweeps Coins is awarded.
The Sweeps Coins can then be used to play in the sweepstakes games, with prizes redeemable for cash prizes.
LuckyLand Slots Coin System
For example, when players at LuckyLand Slots click on the 'Buy' tab at the top of the screen, a menu for Gold Coins purchases appears. Various Gold Coin packages are available for purchase, with each package offering an amount of Gold Coins, as well as bonus Sweeps Coins.
One of the more generous packages offers players 80,000 Gold Coins for $19.99 plus bonus SC 20.49. The SC 20.49 is used to play in the Sweeps Coins games.
After meeting the playthrough requirement, Sweeps Coins can be redeemed for cash prizes.
Aside from free social media and mail-in offers, Sweeps Coins can only be obtained as a bonus after purchasing Gold Coins packages. Players cannot deposit an arbitrary amount of USD and receive an equivalent amount of Sweeps Coins.
How Do I Enter Without Depositing?
Sweepstakes casino sites always present ways to play the sweepstakes games without depositing any money. Platforms like Chumba Casino are required to offer free Sweeps Coins through various promotions to legally operate in the US.
Promotions offering free sweepstakes games credit can generally be redeemed through mail-in or social media offers.
Chumba Casino Free Sweeps Coins Offers
At Chumba Casino, for example, detailed instructions for obtaining free Sweeps Coins are available from a link in the main lobby.
At the top of the screen, under the Sweeps Coins/Gold Coins balance, players click on the 'Sweeps Rules' link. The link brings up the official rules in which Chumba Casino operates.
As outlined in these rules, the purchase of Gold Coins packages is one way to get Sweeps Coins. There are a couple of other methods to acquire bonus Sweeps Coins.
Mail-In And Social Media Offers For Free Sweeps Coins
Players 18 and over with a valid Chumba Casino account can receive SC 5.00 at any time through a mail-in offer.
To redeem the offer, players must provide full name, address, and the phrase 'Sweepstakes Credits' on the front of a stamped #10 envelope. Players then send the envelope to Chumba Casino's Sweepstakes Department.
The address for US players to send the envelope to is listed in the 'Sweeps Rules' section. Upon receiving the envelope, Chumba Casino will credit the SC 5.00 to the player's balance.
In addition to mail-in offers, the Chumba Casino Facebook page also regularly offers free Sweeps Coins promotions.
Winning Cash Prizes Without Depositing: Step-By-Step Guide
With bonus Sweeps Coins offers in place, players win cash prizes at Chumba Casino without ever purchasing a Gold Coins package.
For example, after registering for an account at Chumba Casino, a player could then redeem the SC 5.00 mail-in offer. That SC 5.00 isn't withdrawable as real US dollars but is eligible for withdrawal as a cash prize after a player reaches the 1x playthrough requirement (wagering a total of SC 5.00).
A player could use that SC 5.00 to play the Western Gold progressive slot, for example. The Mini jackpot on that slot can pay SC 400 or more at times.
A new player could redeem the free mail-in Sweeps Coins offer, use the free SC 5.00 to play Western Gold, and win the SC 400 jackpot. That SC 400 is then redeemable for cash prizes, without the player ever spending any money on the site.
Purchases And Cashouts At Sweepstakes Casinos
Typical Purchase Methods
Players purchase play money packages at sweepstakes casinos using many of the same methods used to deposit at real-money casinos.
At Chumba Casino, for example, players click on the 'Buy Now' tab at the top of the screen, which opens a menu of various Gold Coins package offers. One such offer is a 35,000,000 Gold Coins package for $100 USD plus a bonus SC 104.00.
Clicking on that offer brings up a 'Payment Methods' menu. Purchase methods include online banking, debit/credit cards, Skrill eWallet, instant ACH, and Paysafecard.
Online Banking
Players purchase Gold Coins packages directly through a valid bank account. This option is available for bank account holders of virtually every bank in the US.
Debit/Credit Cards
Debit and credit cards issued by Visa, MasterCard, and American Express can be used to purchase Gold Coins packages. This method is usually instantly approved, with the Gold Coins and gifted Sweeps Coins immediately available for use.
Skrill, Instant ACH, And Paysafecard
Instant ACH and Paysafecard purchase methods are linked to the Skrill eWallet purchase option. To use any of these three methods, players must have a valid Skrill account.
How To Cash Out Cash Prizes
Chumba Casino allows players to redeem Sweeps Coins for cash prizes. Cash prizes go directly into a player's valid bank account or Skrill Wallet. Sweeps Coins redemptions can also be converted into a gift card. To cash out, a player's Sweeps Coins balance must be at least SC 100.
To redeem Sweeps Coins for cash prizes, players click on the 'Redeem' tab at the top of the screen. Clicking this button brings up the following requirements for redeeming Sweeps Coins:
Government Issued Photo ID
Acceptable ID includes a valid driver's license, passport, state-issued or national ID.
Proof Of Residential Address
Players use documents like utility bills and bank statements to meet the proof of address requirement.
Bank Statement
Players must provide a valid bank statement with account details for the bank account they wish to use for cashouts. The bank statement must include a current address and be issued no more than three months before the date of verification.
Chumba Casino uses NetVerify to confirm these documents. Once verified, the casino issues players a PIN for all future withdrawals from Chumba Casino.
Sweepstakes Casinos: Blocked And Allowed States
Chumba Casino, LuckyLand Slots, and Funzpoints are all legally accessible to players in virtually every US state, as well as Washington DC. Sweepstakes sites are a good option in states like California, Florida and Texas, where online gambling is more restrictive.
The only exception is Washington state, which deems sweepstakes casino sites illegal. Players in Washington state are restricted from making any purchases, based on IP address location.
In all other US states, however, sweepstakes casino sites operate legally. Players in any of these states can purchase Gold Coins packages, play the sweepstakes games, and redeem sweepstakes credits for cash prizes.
Comparing Sweepstakes Casino Sites To Traditional Online Casinos
What's The Same?
Sweepstakes casino sites offer many of the same games enjoyed by players at legal, real-money online casinos. Like their real-money counterparts, the virtual landscape of a sweepstakes casino looks a lot like the floor of a land-based retail casino.
As with most casinos, slots are the most popular and widely offered game at sweepstakes casinos. Table games like roulette and blackjack, as well as video poker, are found at sweepstakes casino sites as well.
Chumba Casino Game Selection
Chumba Casino, the most popular US-facing sweepstakes casino platform, offers more than 60 different slot variants. The menu includes progressive jackpot slots, with grand prizes that can be redeemed for seven-figure cash prizes.
The platform's slot selection includes multiway five-reel slots, as well as classic three-reel slots. All of Chumba Casino's slots can be played at denominations as low as SC 0.01, up to high limit, big jackpot games that allow for SC 25 or more to be wagered on a single spin.
Other games at Chumba Casino include Blackjack and American Roulette. Video poker players are also in luck, as Jacks or Better video poker is also on the menu at Chumba Casino.
What Sets Sweepstakes Casinos Apart?
Casino gamers can find just about all of their favorite games on sweepstakes sites like Chumba Casino. With many different slot variants, table games, and video poker available, the experience of playing at a sweepstakes casino is a lot like playing on a real-money online casino platform.
For ease of access and scope of availability, however, sweepstakes casinos are in a category of their own.
Ease Of Access And Scope Of Availability
Sites like Chumba Casino and LuckyLand Slots can be played directly from a desktop browser, with no download required. The amount of time required to set up an account is minimal. New players can go from discovering a sweepstakes site to playing in less than a minute.
New players 18 and over with an existing Facebook account can simply log into a sweepstakes casino site through their Facebook account, and start playing immediately.
Legal, real-money online casinos currently operate in only a handful of US states. https://site-4281155-1535-2751.mystrikingly.com/blog/what-year-is-my-excel. For most of the US, sweepstakes sites are the go-to option for legal casino gaming.
With both play-money and sweepstakes games available to virtually all of the US, sweepstakes sites offer the easiest and most accessible way to enjoy legal casino gaming.
Five Minute Guide To Sweepstakes Casinos
Playing Sweepstakes Slots
With numerous slot variants on the menu, sweepstakes sites offer an authentic casino experience.
Fans of the world's most popular casino games find progressive jackpot slots, as well as numerous versions of five-reel, multiway slots, at sweepstakes sites like LuckyLand Slots. Classic three-reel slots can also be found.
Stampede Fury At Chumba Casino
The Stampede Fury progressive slot is linked to the biggest progressive jackpot at Chumba Casino. Playing Stampede Fury (or its sister slot, Reelin n' Rockin) offers the chance to win a Grand Jackpot that sometimes reaches over seven figures in Sweeps Coins prizes.
Stampede Fury is a five-reel, multiway slot offering 243 ways to win. To hit the Grand Jackpot, players must spin and land on six or more coin icons.
Lining up six or more of the coin icons activates the Fireshot Jackpot, which holds the coin symbols in place. Players then must spin coin symbols into all 15 positions on the slot to hit the progressive jackpot.
Neon Valley At LuckyLand Slots
The largest progressive jackpot found at LuckyLand Slots comes via the Neon Valley slot.
This five-reel game is played with a wild west poker theme, with players trying to line up three bull icons for a shot at the Grand Jackpot.
If three bulls are spun, players then try for the Grand Jackpot, which can go into the five-figure territory or bigger.
Crude Tycoon At Funzpointz
The Crude Tycoon slot is one of the featured games at Funzpointz. This five-reel, multiway slot allows players to bet on up to 20 lines.
Full of multipliers and wild symbols, Crude Tycoon offers numerous ways to win. With all of the different winning possibilities, this slot never gets boring.
Blackjack At Sweepstakes Casinos
Slots may rule the virtual floors of sweepstakes casinos, but classic games such as blackjack are at the disposal of players as well.
At Chumba Casino, Las Vegas-style blackjack is one of the games available away from the virtual slot floor.
Blackjack At Chumba Casino
Chumba Casino Blackjack offers the same rules and payouts seen in classic blackjack at retail casinos.
Blackjack pays 3-to-2 at Chumba Casino, with wagering available from SC 1 up to a max of SC 100. The dealer must stand on all 17s.
The blackjack experience at Chumba Casino offers the thrill of one of the most popular casino games in the world, with the ease of playing at a sweepstakes site.
Other Casino Games At Sweepstakes Casinos
Paintball Keno at Funzpoints
Funzpoints' version of Keno takes the vintage casino game and presents it with a new spin. Players choose up to 10 numbers in four different colors, for a maximum amount of 40 numbers.
Payouts are based on how many numbers of each color are drawn. Bonus flag icons are also placed randomly on the board, multiplying payouts.
American Roulette At Chumba Casino
American Roulette is another classic casino table game on the menu at Chumba Casino. This game plays much like it would at a land-based casino. This includes zero and double zero on the board and multiple ways to wager.
Jacks Or Better Video Poker At Chumba Casino
Players looking for video poker at Chumba Casino will find one of the most popular versions of the game on the menu. Jacks or Better plays like a virtual, single-player five-card draw game, with the Royal Flush offering the ultimate payout.
How Do Bonuses Work At Sweepstakes Casinos?
Chumba Casino New Player Bonuses
New players signing up at Chumba Casino start with SC 2 to use in the sweepstakes games on the site.
New players receive 2,000,000 Gold Coins and Bonus 2 Sweeps Coins free along with a $30 Gold Coin package, including 3,000,000 Gold Coins and Bonus 30 Sweeps Coins, for just $10 on your First Purchase.
LuckyLand Slots New Player Bonuses
Upon signing up at LuckyLand Slots, new players get an SC 10 balance for play on the site's Sweeps Coins Games.
The platform's first purchase bonus offers SC 10 for a $4.99 USD purchase.
Sweepstakes Casinos FAQ
Three major sweepstakes casinos are available to US players. Chumba Casino, LuckyLand Slots, and Funzpoints are all US-facing sweepstakes casino platforms.
Casinos like Chumba and the others are available in virtually all of the US, with 49 states and Washington DC allowing players to legally access sweepstakes casinos. The only exception is Washington state, which outlaws sweepstakes casinos.
The minimum legal age to play at US-facing sweepstakes casinos is 18. This age applies no matter where a player is located.
Online sweeps casinos don't require players to provide identification to play. But to cash out from a sweepstakes casino, players must be able to provide documentation of age, identity, and location.
Yes. The selection of slots at the three major sweepstakes casinos includes five-reel, multiway win games, as well as vintage-style three-reel slots.
These online sweepstakes slots are much like the slots found on the floor of a land-based casino. Sweepstakes casinos offer progressive jackpot slots that pay up to seven-figure grand prizes.
Slots are the main attraction at sweepstakes casinos, much like real-money retail and online casinos. Most of the games found at sweepstakes casinos are slot machines.
Players also find games like blackjack, roulette, and video poker at Chumba Casino. Funzpoints offers Keno and LuckyLand Slots offers instant win scratch-off games.
No. None of the US-facing sweepstakes casinos offer live dealer games yet. Live dealer games, for now, are only found at legal real-money online casinos.
Yes. Sweepstakes casinos legally operate in California. California players can play in sweepstakes casino games and redeem prizes for real US dollars.
There are no legally operating, state-regulated real money online casinos in California, making sweepstakes casinos the best options for California players.
Yes. Texas is one of 49 US states that allow sweepstakes casinos to operate legally.
Much like in California, sweepstakes casinos offer the best solution for Texas players looking for legal online casino gaming.
Chumba Casino is an online casino with a difference. Because it uses a promotional sweepstakes-based system, it stays on the legal side of online gambling regulations in the US and thus allows American and Canadian players to register and play.
New players can also get a $30 Gold Coin Package for $10 + Bonus 2 Sweeps Coins Free on sign up.
Chumba's collection of slots and table games can be played on its website. They can also be played in two different ways — with virtual Gold Coins, or Chumba's Sweeps Coins. Sweeps Coins cannot be bought outright, but is instead obtained through a range of methods which we will run through later.
The important factor here though is that Sweeps Coins can be redeemed for cash prizes.
Chumba Casino Promo Code – $30 Gold Coin Package for $10 + 2 Sweeps Coins free
New players who register their first Chumba Casino account are welcomed with the following offer:
- Get 2,000,000 Gold Coins and Bonus 2 Sweeps Coins FREE on Sign Up, plus get a $30 Gold Coin package, including 3,000,000 Gold Coins for just $10, plus Bonus Free 30 Sweeps Coins!
This is a one-time offer that can only be claimed by new members – subsequent purchases of the same Gold Coin package will cost $10.
Only the Sweeps portions of these bonuses can be redeemed for cash prizes. The Gold Coins are just for fun play.
Can players from California play at Chumba Casino?
Of course – this is one of the key attractions of Chumba Casino, and why they developed their Sweeps system. Chumba guarantees they are ‘fully compliant with all local laws' in the US, so California players can jump into Chumba Casino without any worries.
Chumba Casino software & registration process
Registering at Chumba Casino is smooth and convenient. It took us less than two minutes to enter our details, claim the welcome offer, and start playing. Of course, identification must be submitted as part of the confirmation process before redeeming any converted Sweeps Coins for cash prizes. However, this does not take too long in our experience.
Overall, it is incredibly easy to jump into Chumba's games. We received a confirmation email, we clicked it, and we were in. It's also possible to register by signing in with an existing Facebook account, in which case the process is even faster.
Chumba's desktop website has a great user experience and is smartly designed to be intuitive and responsive. All their games were easily accessible from one page, with a scrolling list of icons to look through.
Although they lack a dedicated mobile app, the Chumba browser-based lobby is cleanly optimized for smaller screens. Users of iPads, Android Phones, Kindles and any other device with a mobile browser can easily play Chumba's games without glitches, crashes or other UX kinks.
There were a few negatives, but nothing too major. Forcing players into landscape mode on some devices wasn't great, but it was hardly a game-breaking feature. Also, although they lack a search function, this didn't concern us too much as Chumba's game collection isn't big enough to get lost in.
How Chumba differs from other online casinos
Chumba is what's called a social casino. This is because players don't play with money, but instead use Gold Coins or Sweesptakes coins. Gold Coins are used for fun play — they cannot be redeemed for money prizes. The Sweepstakes coins, on the other hand, can be redeemed for cash prizes.
Because Sweeps Coins cannot be bought and is instead given away for free with Gold Coins or in competitions, Sweeps plays do not qualify as money plays.
With this in mind, there are three ways to obtain Sweeps Coins at Chumba: as a free bonus on top of Gold Coins purchases; through Facebook competitions; via mail order.
The first option, and probably the most convenient, is to purchase Gold Coins – and get Sweepstakes coins thrown in for free. The standard price is $5 for 1,000,000 Gold Coins, which come bundled with 5.05 Sweeps Coins for free.
Chumba's Facebook competitions are run daily and offer 10 to 12 people an opportunity to win 5 Sweepstake coins. Considering 100 to 200 people entered each time we looked at their Facebook page, the odds are not too bad for now — especially since entry is easy and completely free; all you have to do to enter is to answer one simple question in the Facebook comment box for the competition post.
See the site for details about mail orders.
Chumba Casino game selection
To be frank, Chumba doesn't have the biggest game selection. However, the games it does host are quality proprietary titles and are produced in-house by Chumba's parent company VGW holdings. This is another thing that's unique about this casino.
Also, one of Chumba's selling propositions is the ability to play all games for free. The two million Gold Coins (GC) players get on sign-up can go far, considering the minimum plays on their games can be as low as 10 GCs.
As of writing this review, there were 36 games available in Chumba Casino's collection. This may not be a lot compared to the extensive selections offered by some online casinos, but Chumba's main draw is obviously the ability for US players to play legally with money prizes. Also, the fact that they use exclusive games is an added bonus.
Some of the 36 games players can choose from include:
- The Great Slottini
- Golden Wish
- Gem Huntress
- The Frozen Queen
- Triple Double Golden Stars
- Jacks or Better
Most of these games — 34 of them — are slots titles. Just two are card-based or tables games – a Jacks or Better video poker game with a bad RTP (less than 98 percent) and a single variety of blackjack.
Minimum plays are set at 0.01 Sweeps Coins. They go up as high as 100 Sweeps Coins per hand at the cards tables, or 50 Sweeps Coins per spin at the slots.
Exclusive to the Chumba Casino website, and not on their Facebook platform, are their two progressive jackpot slots games: The Big Goreela and Duskmoon Faire. These two can see jackpots into the tens of thousands of Sweeps Coins and additionally feature smaller secondary prizes. https://tigerslotsbonusoklahomacasinojb.peatix.com.
Although Chumba may not have the big-budget licenses and flashy aesthetics that larger casinos enjoy, their games are highly engaging and can potentially win players some decent money prizes.
All Chumba's games worked perfectly on mobile too, even when we tested them on an older device. The full-screen slots titles look great, with clarity and depth even on a budget screen. They are certainly less graphically intense than those from bigger casino game developers, but in some cases that can be an advantage.
Chumba Casino's bonuses, promotions & VIP Programs
Chumba's only promotions (outside of the welcome bonus) are the daily competitions they run on Facebook, which we have previously mentioned. Each has ten winners, picked from the people who posted the right answer to their question in the Facebook comment box. The questions are never particularly difficult and the correct answers can be Googled or copied from other people's public answers.
Lastly, Chumba does not offer any kind of VIP or reward program as far as we could see. This is unfortunate when compared with the rewards and comps available at many other online casinos, but also not entirely unexpected considering the nature of Chumba's business model.
Banking at Chumba Casino
Chumba Casino Support
Players have Visa and Mastercard banking choices available at Chumba Casino. The other option is to purchase Gold Coins through Chumba Casino's website using an accepted credit card.
Both methods allow players to purchase Gold Coins in $10 increments. No cash is stored in a casino wallet at Chumba.
The minimum redemption for cash prizes 100 in Sweeps Coins. The submission of identification documents will be required before any redemption can be processed. Chumba will then send a ten-digit pin to the relevant e-mail address, which customers must keep note of and use for all future redemptions.
Redemptions at Chumba typically take less than 48 hours to complete.
New purchase option
Chumba has partnered with the online wallet Skrill to offer another option for Gold Coin purchases and to redeem Sweeps Coins! Skrill is specifically designed to work with mobile and in-game payments. Customers can still use all current payment options, Skrill is just an alternative. In the meantime, over the coming months, Chumba will continue to add more games, features, and fun.
Customer support
Chumba Casino offers three customer support channels:
Chumba Casino Log In
- Customer Support Portal, run by ZenDesk
Chumba's e-mail is [email protected] Cyber club casino.
Chumba Casino Play
Chumba's Facebook page is popular and frequented by support staff on a daily basis. Their Facebook posts often get hundreds of reactions and comments, especially the competitions. Their posts can be sociable too, offering customers a chance to interact with other players. In practical terms, players can also publicly ask any questions here and receive a quick response.
Lastly, Chumba's customer support portal has a top range of FAQ answers and guides, covering a lot of questions players may have. We were pleasantly surprised by how comprehensive this section was.
Customers can also request a support ticket on this platform, with the option to attach documents. Players can also choose to limit their account activities here, including activating one-week exclusions, setting individual purchasing and play thresholds, and applying play time restrictions. You can also choose to close your account entirely.
What would we change about Chumba Casino?
We would add some kind of loyalty program (in Sweeps) as an extra way of obtaining them and a reward for regular customers. We would also look to increase the number of table games available — roulette being a glaring omission currently. We would also like to see a few more video poker games, particularly ones with better pay tables.
Chumba Casino Cash Out
Live chat is also a great feature to have from a customer perspective, as it is by far the quickest way to solve a problem. Live chat isn't difficult to add in today's online games climate, so we wouldn't be surprised if Chumba looks into this in the future. At the moment, customers can use Facebook chat to talk to Chumba, but they referred us to email support when we used it.
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Who owns Chumba Casino?
Chumba is owned and operated by VGW (Virtual Gaming Worlds), an Australian company founded in 2010. VGW also owns Global Poker, which is another promotional sweepstakes-based platform that accepts US-based players.